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Help & Support

Support & contact

For questions, problems or feedback, several contact options are available. Bugs can be reported and flow directly into development.

SupportCommunityFeedback
Email
Direct support

For technical issues, bug reports or general questions, you can contact us directly by email.

Discord
Community & help

Join the Discord server to receive updates, ask questions or provide feedback.

Dev-Logs
Follow development

Progress, changes and new features are documented regularly.

Common issues (FAQ)
Launcher does not start
Check whether the launcher is started with administrator rights. Make sure all files were downloaded completely.
Login does not work
Check your internet connection. Saved logins may fail if the token has expired; log in again in that case.
Installation failed
Use the repair function in the launcher to automatically re-download damaged or missing files.
Game does not load correctly
Make sure all updates are installed. Loading issues can also be caused by incomplete downloads.